POD 2022 Seattle

The Concierge Model encompasses a four-step process and 9 Keys that offer strategies for course/academic program design. Using a case example, facilitators describe how a concierge approach informs faculty support and course/activity-level refinement, and how the model can be reimagined to apply to other areas of educational development (i.e. creating faculty development opportunities and working with campus stakeholders/collaborators). The session culminates with participants generating adaptations of the Concierge Model that apply well to the challenges experienced in their work as educational developers, particularly as we navigate the variable requirements associated with our current pandemic/endemic environment.

Shared Session Notes